Frequently asked questions

Step 1 – Accept Terms Before Opening Each unit includes a physical seal with a tag outlining terms of use. If you agree to the terms: Cut the seal Remove the tag Proceed with setup By cutting the seal, you acknowledge acceptance of lawful-use requirements and assume responsibility for safe operation. If you do not agree, do not cut the seal. Step 2 – Open the Case & Locate the Bluetooth Controller Open the ERAD case. Inside, you will find: The Bluetooth controller Wired to the amplifier The Bluetooth controller must be powered separately. Step 3 – Power the Bluetooth Controller Plug the Bluetooth controller into: A USB power bank, or A standard outlet on an external high-capacity power station ⚠️ A larger external battery bank is recommended for stable performance. Step 4 – Power On the Handheld Sound Device Turn on the small handheld audio device. Scroll through the preset ERAD-style sound profiles. The FIRST FEW 'TRACKS' is the most tested and widely used training signature. Select the desired sound profile. Step 5 – Connect Main System Power Use the 12V cigarette-style connector to connect the ERAD system to an external 12V power source. This powers the amplifier and speaker system. Important Power Note The amplifier power and Bluetooth controller power may cause interference if both are drawing from the same battery source. If humming or feedback is heard: Ensure all RCA connections are fully seated and tight Verify all power connections are secure Power devices independently when possible Minor humming often resolves once all components are fully powered and stabilized. Step 6 – Set Volume Safely ⚠️ START AT THE LOWEST VOLUME SETTING. Begin at minimum output Gradually increase as needed Never jump directly to high output Hearing protection is strongly recommended and required above minimal volume levels. This is a high-output acoustic system. Deployment Once powered and configured: Position the unit as needed Ensure clear speaker direction Maintain safe distance from reflective surfaces and personnel Monitor output and environmental conditions Use responsibly and lawfully at all times.

Each unit is individually hand-assembled using durable, field-ready components, including: Waterproof, mil-spec style protective case High-output amplifier platform Bluetooth audio capability (with optional direct connection) Four (4) 100–200W law-enforcement–grade speakers Configurable layout for 360° presence or directional projection The system includes multiple variations of the ERAD-style sound signature, allowing users to train and test different acoustic profiles. Each batch may include minor refinements or improvements as we continue to evolve the design.

No. The Mobile E.R.A.D. Unit™ is not marketed, sold, or represented as a weapon. It is a high-output acoustic training and animal deterrence system designed for lawful applications only. It is not intended for use as a crowd-control device, enforcement tool, or defensive weapon.

No, it is however, water resistant - depending on how you run the external power cable. The protective case is weather-resistant and designed to withstand harsh outdoor conditions. However, the unit is not intended to be submerged. Users should avoid direct exposure to heavy rain, standing water, or extreme environmental abuse.

The system supports: Bluetooth connection for wireless playback Direct wired audio connection (when applicable) This allows flexibility for training environments, demonstrations, and controlled deployment scenarios.

Yes. Each unit includes multiple ERAD-style acoustic signature variations intended for training and testing purposes. These are provided to allow users to understand frequency behavior, projection, and output characteristics.

Because each unit is custom-built and hand-assembled, we do not accept returns unless the product is defective. These are not mass-produced retail items. They are built in limited batches by one guy. What is the warranty period? We offer a 10-Day Functional Testing Warranty from the date of delivery. This period allows the purchaser to: Verify output Confirm functionality Ensure all components are operating as intended Ten days is sufficient to test the system’s performance under controlled conditions.. Why Only 10 Days? This is a high-output acoustic system. Once used in the field, environmental conditions vary widely, including: Weather exposure Power source variability Volume levels Handling and transport As a small independent manufacturer, we cannot accept open-ended returns or misuse-related claims. We stand behind functional defects — but we cannot absorb discretionary or experience-based returns.

Each unit includes a physical tag or seal. By cutting or removing the tag, the purchaser acknowledges: Acceptance of all terms and conditions Agreement to lawful use Assumption of responsibility Acceptance of the return and warranty policy If you do not agree to the terms, do not cut the tag.

This system is intended for: Lawful training environments Educational acoustic study Animal deterrence applications Preparedness and research scenarios All use must comply with applicable local, state, and federal laws, including noise ordinances and safety regulations.

No. E.R.A.D. Labs does not sell this product for crowd control, confrontation, retaliation, intimidation, or any malicious application. Any such use is unauthorized and solely the responsibility of the purchaser.

The purchaser and user are fully responsible for: Legal compliance Safe operation Proper hearing protection Environmental awareness Respecting local noise regulations E.R.A.D. Labs cannot monitor, supervise, or control how a product is used after purchase.

Any unlawful, reckless, or criminal use of this device is the sole responsibility of the user. E.R.A.D. Labs, its owners, agents, contractors, vendors, and affiliates assume no liability for misuse, misconduct, or legal violations arising from use of the product.

Each Mobile L.R.A.D. Unit™ includes a physical tag or tamper indicator. By cutting or removing the tag, the purchaser: Acknowledges acceptance of all terms Accepts full responsibility for lawful use Agrees to use the system only for legal training or lawful animal deterrence Assumes all risks associated with ownership and operation If the purchaser does not agree, the tag should not be cut and the system should not be used.

Because this is a high-output acoustic system. Sound at elevated levels can cause injury if misused. Responsible ownership requires clarity, boundaries, and lawful intent. We are a small independent operation focused on providing accessible acoustic training platforms — not facilitating misuse.

Yes. By purchasing, possessing, breaking the seal, or using this product, the buyer acknowledges and agrees to all terms, including indemnification, lawful-use restrictions, and assumption of risk.